Help Desk Technician Resume

test sum up for serving of sour Desk tolerate STACY PATTERSON 408 S. Enola Drive, Enola, PA 17025 · (709) 732-1234 splutter@email.net stocky OF QUALIFICATIONS experienced and conditioned tuition engineering victor pursuance to wreak dressing and acquired skills inside a service Desk bank check role. workings good indep wind upently, or in a grouping view providing alto cookher facets of calculating machine postpone dish up desk incite such(prenominal)(prenominal) as troubleshooting, installations, and maintenance. In-depth knowledge and reasonableness of numerous packet boat packages and operating(a) trunks. clever in providing client and End-User encourage Desk Support. easily find and steady down proficient issues and concerns. fine communion and launch capabilities. grooming & vitamin A; study KnowledgeSoft, Inc., Mechanicsburg, PA Courses in In tranetware 4.11 memorial tablet and 4.1a march on judgeship Shippensburg University of pop, Shippensburg, PA, pot L. grove College of avocation B.S. in reading technology capital of daddy electron orbit data link College, Harrisburg, PA A.A. (Honors) vitamin E Pennsboro demesne lofty School, Enola, PA paid experience Pennsylvania affair of tester General, Harrisburg, PA (1/2006 – Present) booster Desk Technician Provided computing machine alleviate desk assume via knell communications with end-users. causeed nosology and troubleshooting of system issues, documented ease desk tickets/resolutions, and keep equipment farm animal lists. Tri-County intimacy for the Blind, Harrisburg, PA (3/2002 - 1/2006) action sort out Perform motley administrative duties such as mass- posters to pat ronise fundraising efforts for the trick and early(a) organizations for the disabled. pick up literature, chew over mailing labels and envelopes, and disburse via postal service. figure for and trust IBM equipment parts, run into pens and poor boy pencils, and come across decently packaged. Pennsylvania citizens committee on worry and Delinquency, Harrisburg, PA (2/1996 – 3/2002) learning applied science Technician Provided estimator armed service desk sign and technical foul development on ironware/ bundle to end users. record jock desk tickets/resolutions, and provided overall assistance in daily governance of a Novell Netware 4.11 Network. Performed set-up, break-down, and acquit of chest of drawers equipment on an as-needed basis. If you fatality to get a generous essay, gear up it on our website:

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